The move towards Industry 4.0 and using digital technology to monitor and manage processes is already improving business performance, by streamlining operations and collecting and analysing data for better decision making. However – data doesn’t mean a lot without people to use it and in fact, the human element has been somewhat overlooked.
For this reason, the next industrial revolution – Industry 5.0 – needs to put people back at the heart of industrial production, empowering employees to work in collaboration with technology that has been designed around the way they think and work. The key is to combine people, processes and systems harmoniously.
WorkfloPlus digitalises human-centric processes enabling data to be collected and analysed to identify ‘human bottlenecks’ such as gaps in training requirements, different methods used by staff to carry out tasks, and varying recording and reporting techniques.
It also captures and records all the human processes needed to keep things running, such as machine set up, quality assurance inspections, equipment maintenance and repairs, fulfilling compliance requirements more effectively by using photos and video evidence, as well as timestamps and a log of who did each process.
This connectivity between employees and technology reduces inefficiencies and enhances productivity levels, engaging with the workforce to continually improve both workforce and customer satisfaction – something that is vital, yet missed by many companies rushing to digitise critical industrial processes, overlooking the requirements of people at the heart of their businesses.
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